TeamViewer 8 released – Supports audio & video, Windows 8, retina displays, and more

teamviewer8-laptop-computer-connection

If you ask someone which computer remote control service they use, chances are that they’ll say TeamViewer. With version 8, several new features have been added, such as remote sound & video, Windows 8 support, session handover, remote printing, session recording, scheduled meetings, retina display support, deeper integration with Outlook, and more. You’ll find the full list of changes in TeamViewer 8 below. If you’re ready to download it, you’ll find the Windows link here, Mac OS X link here, and the Linux link here.

Changelog

  • Session handover from one expert to another
    • Invite a colleague to an active remote control session to resolve a support case together. If necessary, you can hand over the session completely.
  • Comment on sessions for billing documentation
    • Enter your comments immediately after closing the remote control session. In your TeamViewer Management Console you will find all the information clearly documented, e.g. for billing. Platform-comprehensive for Windows, Mac, Linux, iOS, or Android.
  • Share selected groups with other TeamViewer accounts
    • Do you provide service to your clients together with colleagues? Now it is easy to share individual groups on your computers & contacts list with the team, so that your colleagues have quick access on shared client computers. Read or write permissions can be set individually.
  • Easy remote printing in your home office
    • Simply print out documents from remote computers on the printer next to you, e.g. while connecting to your office from home, without having to transfer files. You will always have all the important documents for a meeting or a client visit on hand, even if you have forgotten them at the office.
  • Schedule online meetings easily in Microsoft Outlook
    • Now you can plan your online meetings directly in your Outlook calendar via the integrated TeamViewer button. Briefly convert existing appointments into TeamViewer meetings and send the updated invitation conveniently with the necessary access information.
  • Session recording, including sound and video for perfect documentation
    • Record both, online meetings and remote control sessions, including sound, VoIP, and videos. Ideal for proofs and training in the near and distant future.
  • Remote sound and video
    • Hear and see what is happening on the remote computer, whether it is a system sound, music, or videos. You can now show your participants a video in real-time during an online presentation, depending on computer performance and internet connection.
    • Video transmission in real-time is only possible in licensed connections.
  • Remote account logout
    • View current logins to your TeamViewer account in the TeamViewer Management Console. Close them later if you happen to have forgotten to log out of your account when having worked on another device.
  • Automatically log out of operating systems after remote access
    • The remote computer is automatically locked instantly if the connection is closed or interrupted. This ensures that no one gains unintended access to the Mac or Windows computer you were just connected to.

Press Release

Tampa, Florida, December 4, 2012 – TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announced the launch of TeamViewer 8. The highly anticipated upgrade expands client service capabilities and provides faster and easier performance for both remote control and online meetings sessions. With the new version, TeamViewer is introducing the new TeamViewer Management Console, a cloud-based administration tool especially addressing the needs of corporate environments and with greater emphasis on accountability, stricter security guidelines and the need for central control of their TeamViewer user accounts.

The TeamViewer Management Console opens up completely new possibilities for support teams in companies large and small. Key features in the new TeamViewer Management Console include comprehensive user management, connection reporting of all sessions and browser-based single-click connections.

Comprehensive User Management

The Management Console offers a new set of user management capabilities. All employees within a company using TeamViewer for IT support services can be managed and controlled centrally over the web-based interface. Some key new capabilities include:

  • Setting up a company profile to manage the entire support team
  • Setting up, adding or disabling TeamViewer accounts of employees using TeamViewer for IT support
  • All support team members get access to important customer information anytime, anywhere, as groups of the Computers & Contacts list can be shared
  • Setting read and write permissions for shared groups
  • Defining access rights within the TeamViewer Management Console (e.g., who may view connection reports)

Connection reporting of all sessions

Now the start and end times of all TeamViewer connections performed by a support team, whether done from a Windows®, Mac® or Linux® computer, browser-based or from a smartphone, will be automatically stored. Further enhancements include:

  • A new comment function enables users to write comments immediately after each support session to better document the support services
  • Reports and comments make invoicing easier and more comprehensible for all supporters involved

Browser-based single-click connections

The TeamViewer Management Console offers increased flexibility for IT supporters as well:

  • Authentication credentials (ID and password) of important computers and contacts are always at hand, as supporters have browser-based access to their TeamViewer accounts anytime, anywhere
  • Remote connections can be started conveniently with a single-click directly from out of the browser-based TeamViewer Management Console

TeamViewer 8 also brings an impressive set of new business tools for users of the remote control and online meetings software. Key new developments include the ability to pass control of a remote session to another expert, local printing from a remote computer, and a deeper Microsoft Outlook integration for increased comfort with online meetings. Overview of the top new advances:

  • Session handover: Remote sessions can be handed over easily “on-the-fly” from one expert to another
  • Remote printing: Easy remote printing e.g. in your home office from your office computer
  • Deeper integration of TeamViewer into Microsoft Outlook allows easy scheduling of online meetings directly in Microsoft Outlook. Meetings will be saved in Outlook calendars
  • Transmission of remote sound and real-time video to the local device. Video transmission is available exclusively in licensed connections.
  • Enhanced session recording: now sound and video can be recorded for perfect documentation

“Business users and IT administrators increasingly need more command and control of the software they use every day,” said Holger Felgner, General Manager at TeamViewer. “TeamViewer 8 does just that by expanding the feature set to not only include useful new tools like session recording and Outlook integration, but also by adding a brand new cloud component that administrators can use to streamline their access and support – anytime, anywhere.”

Windows 8 support

TeamViewer 8 is compatible with Windows 8, supporting the specific Windows 8 commands (e.g. the Windows 8 charms bar) on a remote computer directly via the toolbar in the remote control window. From touch screen to touch screen users will experience the simple use of TeamViewer in Windows 8 with the help of modern Multi-Touch-gestures.

Retina support for Mac users

The TeamViewer 8 user interface now also supports the Retina display, enabling a crystal clear view on a Mac Book Pro.

New 24/7 remote access for Linux computers

TeamViewer 8 provides a new system service functionality for Linux computers. With TeamViewer 8 Linux computers can be accessed remotely 24/7 including login, logout and system reboot – making it perfect for server maintenance and home office access.

Availability

TeamViewer 8 is available now for Windows, Mac and Linux computers at www.teamviewer.com/download.

Pricing

TeamViewer offers one-time purchase without recurring costs. TeamViewer pricing is all-inclusive, and add-on components require no further licensing. Business licenses for the complete solution, including support and minor version updates, start at a one-time fee of $749. The TeamViewer Management Console is an exclusive feature of the Premium and Corporate license. For private users in a non-commercial environment, TeamViewer is completely free.

For additional price and licensing information, please visit www.teamviewer.com/licensing

Security

TeamViewer offers full encryption based on RSA private-/public key exchange and AES 256 Bit encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today’s standards. The key exchange also guarantees a full client-to-client data protection. This means that the TeamViewer routing servers are not able to read the data stream.

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  • Mark Lee

    splashtop is simply faster and better….HD video and audio… run circle around teamviewer

    • besweeet

      They’re mostly different products.